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Making the Triple Aim a Common Vision

The core ideas of what the IHI calls the Triple Aim were articulated by Robert Ebert, Dean of Harvard Medical School in 1965. Our understanding of the Triple Aim was accelerated by two important books, To Err is Human (1999) and Crossing the Quality Chasm (2001), which  described safety, patient centeredness, timeliness, efficiency, effectiveness and… Continue Reading Making the Triple Aim a Common Vision

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Lean Supports Healthcare Service and Leadership

It is paradoxical that despite all of the opportunities for professional satisfaction in healthcare,  one of the issues of greatest concern that challenges the Triple Aim is the emotional health and happiness of healthcare professionals. Healthcare is populated by very competent and caring people who chose their profession because of their desire to contribute to… Continue Reading Lean Supports Healthcare Service and Leadership

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Growing supply chain stretches hospital systems

Hospital systems that have acquired physician practices and outpatient treatment centers are wrestling with how to integrate them into their existing supply-chain distribution system. Mode