Leading the Lean Healthcare Journey — 2nd Edition Now Available!
Joan Wellman, Pat Hagan, Howard Jeffries, Cara Bailey
While it is commonly believed that improved quality, access, and safety, and an improved bottom line are mutually exclusive, Seattle Children’s demonstrates that it quite possible to realize all these improvements concurrently. Written by remarkable change agents from the front lines at Seattle Children’s and other forward-thinking organizations, this book discusses ways to transform key personnel into change agents and engage all staff in a patient-focused culture dedicated to eliminating waste and improving all aspects of quality and care.
New for Second Edition: Two additional chapters covering clinical standard work and the integration of Lean and safety, plus more about the later phases of the Lean journey and how the persistence of Lean leaders were able to help the organizations sustain the gains earned from their improvement efforts.
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