Liesl Friesenhahn

One in five healthcare workers has quit their job since 2020. The resulting staffing issues are driving up costs, increasing vacancy rates, and battering employee and patient satisfaction scores.

All organizations have challenges to solve. All organizations also want to achieve their business goals, which often leads to transformation and process improvement.

The value-stream analysis process should move beyond waste elimination to achieve even more with technology-enabled lean thinking.

Learning to be a Lean Leader means helping staff try new things.

Don’t let Overall Equipment Effectiveness subvert your lean transformation Overall Equipment Effectiveness (O.E.E.) has long been used in manufacturing as an indicator of process performance. Most often, it is used as a metric for a single capital asset’s utilization or “efficiency.”  However, the improper pursuit of O.E.E. improvements can drive Read more…

Develop your employees to help them manage change in a time of stress

Choosing the right tools for your situation can positively impact your outcome. How to choose the right tools for your situation Lean, Agile, and Design Thinking are powerful methodologies. While their underlying principles have many similarities, their implementation methods have differences reflecting their origins and evolution for their respective applications.  Read more…